======  ======

**Note: This feature is available Control 4.40.1040.2301 versions and later.**



===== Concept =====



Basic guide for configuring the ability to email from Control using GMail settings.



===== Cautions =====



Be sure that the Control directory contains the necessary DLLs so that GMail's TLS functions will work correctly. (libeay32.dll, ssleay32.dll)



If those DLLs aren't resident in the Control directory:
  * For Control 5.1 or later (5.1, 5.5, etc.), click this {{ :control5-1gmaildlls.zip|}} to download them.
  * If not using Control 5.1 or later (4.6 and prior), click this {{ :gmaildlls.zip|}} to download them.



Once downloaded, extract the two DLLs into the Control directory, restart Control, then proceed with following setup steps.



===== Screen =====



===== {{::gmailemailnewsettings.jpg?nolink&|}} =====



===== To set the global setting: =====
  - Open Control
  - Click on **Setup** > **System Setup**.
  - Click on **Email Options**.
  - Click on the **Edit** button on the right side toolbar.
  - Click on the drop down list for **Email delivery option**: and select **Internal**.
  - Fill in the your **Email Address**.
  - Enter //**smtp.gmail.com**// in the **SMTP Address.**
  - Select the **//Use TLS//** item in the **SMTP / TLS** drop down.
  - Enter **//587//** for the **TLS Port**.
  - Fill in the **Username** for your GMail account.
  - Fill in the **Password** for your GMail account.
  - Check the **Authentication required** checkbox.
  - Click on the **Save** button on the right side toolbar
  - Click the **Send Test Email** button.
  - If you get an **Email Sent** pop-up, click **OK**. You are now done configuring your email, if not, verify the Username and Password are correct.



===== To set the user setting: =====
  - Open Control
  - Click on **Setup** > **User Options**.
  - Click on **Email Options**.
  - Click on the **Edit** button on the right side toolbar.
  - Click on the drop down list for **Email delivery option**: and select **Internal**.
  - Fill in the your **Email Address**.
  - Enter //**smtp.gmail.com**// in the **SMTP Address.**
  - Select the **//Use TLS//** item in the **SMTP / TLS** drop down.
  - Enter **//587//** for the **SMTP Port**.
  - Fill in the **Username** for your GMail account.
  - Fill in the **Password** for your GMail account.
  - Check the **Authentication required** checkbox.
  - Click on the **Save** button on the right side toolbar
  - Click the **Send Test Email** button.
  - If you get an **Email Sent** pop-up, click **OK**. You are now done configuring your email, if not, verify the Username and Password are correct



===== Troubleshooting Errors =====

**Error**: "Please log into web application"

**Solution**: See [[https://support.google.com/mail/answer/78754|this page]] and click the link about allowing less secure apps to access your Google account

**Error**: "Error connecting to SMTP: Socket Error # 10060 || Connection timed out."

**Solution**: Verify the **TLS Port** setting is set to **//587.//**

**Error**: "Failed to authenticate SMTP. Verify the email settings"

**Solution**: Verify the **SMTP / TLS** is set to **//Use TLS//** and the **TLS Port** is set to **//587//**.

**Error**: "Error connecting to SMTP: Socket Error # 11004"

**Solution**: Verify the **SMTP address** is set to **//smtp.gmail.com//**

**Error**: "Error sending email: Username and Password not accepted. Learn more at ..."

**Solution**: Verify the **User name** and **Password** are correct.

**Error**: Error sending email:  Please log in via your web browser and then try again. Learn more at https://support.google.com/mail/answer/78754

**Solution** Visit this page for more information https://support.google.com/mail/answer/78754. In most cases the option to "allow less secure apps access" may need to be enabled. This article discusses more details on turning on that feature. https://support.google.com/accounts/answer/6010255



 {{::gmail_error_78754.png?nolink&|}}

**Error**: Attachments send but are displayed as source code

**Solution:** Verify the 'MIME Content Type' in System Setup>Email Options has //multipart/mixed// set. This setting should be set even if only individual employee emails are being used without a global email set. 



===== Source =====



Contributor: __Development__, __Cyrious Software__



Date: 03/06/2015



Version: Control 4.40.1004.2301