===== Cannot send email attachments of invoices, estimates, and other reports: "Cannot create file...Right click the folder...check permissions" =====



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==== Cause: ====



This issue may occur when the Temporary Internet Files folder is stored on a server on which you do not have sufficient permissions.



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==== Solution 1 (Quick Fix Workaround): ====
  - Hold the Windows Key, then press “R” to bring up the Run dialog box.
  - Type “Regedit“, then press “Enter“.
  - Click “Edit” > “Find” and type “OutlookSecureTempFolder“.
  - When regedit has found the entry, it will tell you where your Outlook temporary files are stored. It will look similar to on of the following:
    - C:\Users\username\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\randomnumber\
    - C:\Documents and Settings\username\Local Settings\Temporary Internet Files\OLKrandomnumber
  - Bring up the File Explorer, then navigate to the location in the registry key.
  - Delete all of the files in this folder.
  - Restart Microsoft Outlook and you should be able to open your attachment.



==== Solution 2 (Permanent Fix - Requires re-boot): ====



 If you are using Outlook 2003, follow these steps:
  - Click My Computer, and then double-click drive C.
  - On the File menu, click New, and then click Folder.
  - Name the folder temp0.
  - Click Start, click Run, type regedit, and then click OK.
  - Locate and then click the following registry key:



HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\
  - In the right pane, double-click OutlookSecureTempFolder.
  - In the Value Data field, type C:\temp0\ and then click OK.
  - Exit Registry Editor.
  - Restart the computer.



Note: For other versions, see this Microsoft Article: [[https://support.microsoft.com/en-us/kb/305982|Cannot Create File]]