When an order is cloned, its taxes drop completely or calculate incorrectly.

• When shipping is removed from the order by selecting Do Not Ship on the Shipping tab, the taxes calculate correctly. Re-adding shipping drops the taxes to zero.

There is a disagreement in the company's Tax Exemption status. Check the company's record in the account table. Look for the TaxExempt and IsFullyTaxExempt values. If TaxExempt is 0 and IsFullyTaxExempt is 1, change IsFullyTaxExempt to 0.

Query to locate company ID:

• select ID from account where companyname like '%%'

Query to find tax exemption satuses:

• select taxexempt, isfullytaxexempt from account where id =

Query to update IsFullyTaxExempt status:

• update account set isfullytaxexempt = 0 where id =

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